Returns & Exchanges

At Regalo, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your purchase isn't the perfect fit for your space, we are here to make the return process seamless and stress-free.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

2

Pack with Care

Place the items back in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Affix Shipping Label

Download and print your prepaid shipping label from our portal and securely attach it to the outside of your package.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing